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This procedure implies the concept of a "cultural model": essentially a highly generalized description of principles, shared by a large number of people and maintained in the form of personal values. To some degree these principles or norms constitute guides or rules for behavior: sometimes followed literally, sometimes not, but always available as a generalized protocol for use by the individual in finding his way through social relationships and in judging the acts of others.

The first half of the model we shall construct pertains to the patterns of interpersonal relations in the two societies, Japan and
America. We recognize that as representatives of the class of modern industrial nations, these two countries have cultures very similar in many respects. The Japanese are, in fact, often called the "Americans of the
Orient," a phrase referring to their industrious orientation toward life and nature; their interest in mass-cultural pursuits like baseball; and their success with capitalist enterprise in a collectivist world.
Similarities in all these areas are a fact— but it is equally apparent that some significant differences have existed in other aspects of social life in the two countries. Among these differences the norms and patterns of interpersonal behavior are probably the greatest. Thus, while a Japanese and an American may share an interest in baseball which brings them closer together that either one might be to a member of some other nation, the two may differ so widely in their habits of behavior in social situations that communication between them may be seriously impeded.

Studies of Japanese social norms have revealed the following general features: articulate codification of the norms; strong tendencies toward a face-to-face, or "primary group" type of intimacy; an emphasis upon hierarchical status positions; concern for the importance of status; elative permanence of status once established; and "behavioral reserve" or discipline. These will be discussed in order.

articulate codification of rules

During the long Tokugawa period of centralized feudalism, Japanese patterns of interpersonal behavior underwent an elaborate institutionalization. The Shogunate attempted to fix the position of each class with respect to the others and established written rules of behavior for its members. The family system had developed historically along patrilineal lines, and during Tokugawa times such patterns of relations between kin were proclaimed as an official social code. After the Meiji
Restoration, the samurai class in control of the nation maintained these formalized rules and even elevated them to the status of an idealized spiritual expression of the Japanese ethos. The reason for this enhancement of the Tokugawa code after the Restoration lay in the need to preserve and strengthen national discipline and unity as a practical policy in industrialization and other aspects of modernization. Thus, Japan moved into her modern era in possession of a system of rules of social behavior based on feudal and familial principles.

It is necessary to note that this system of codified rules was consistently adhered to in actual behavior by only a minority of the population: the samurai and nobility. The remainder of the population followed the rules in part, or only in "public" situations where the pressure for conformity was strong. In the decades subsequent to the
Restoration a generalized version of the code was adopted by the developing business and official classes, and this is the situation which continues to prevail in Japan today (although since the Occupation a considerable liberalization of social behavior can be found in all classes and groups).
Since the student subjects of-the research project were persons from upper- and middle-class groups socialized in prewar and wartime Japan, we can use the gross aspects of this social code as a backdrop for the interpretation of their behavior. The strength and the influence of this code were enhanced further by the fact that up to the period of the Occupation, no large migration to Japan of Westerners had occurred. In this situation relatively few Japanese were presented with the need to learn the modes of interaction of other societies—particularly the more "open" type of the
Western nations. This isolation was intensified during the militarist- nationalist epoch of the 1930s and 1940s, in which the social code was given renewed emphasis as a counter-measure against liberal trends. The codified norms— on or ascribed obligation; giri or contractual obligation; chu or loyalty to one's superior; ninjo or humane sensibility; and enryo or modesty and reserve in the presence of the superior—were incorporated in the school curriculum as ethical doctrine, and exemplified in a multitude of cultural expressions.

primary associative qualities

An important aspect of Japanese social norms may be described in
Western sociological terms as that of "primary association." Emphasis upon personal qualities, obligations between subordinate and superior, and distinctions based on age or sibling birth-order are features suited to the atmosphere of a small, highly interactive social group, like the family or a feudal manor. It goes without saying that in the modern mass society of
Japan these rules have not always been observed, but the fact is that to an extraordinary degree the Japanese have succeeded in organizing present-day society into small, cell-like groupings, in which highly personalized relationships are governed by an explicit code of behavior. Even in impersonal situations, as in labor organizations, rules of primary associative type have been used at least symbolically as models for interaction and responsibility.

hierarchy

If Japanese social norms present an image of society in the character of a primary group, it is at least a hierarchically organized primary group—one in which there are explicit gradations of status from superior to inferior. The family is ideally organized on patrilineal-patriarchal principles, with the father as dominant, the eldest son superordinate to the younger, and so on. Primogeniture was the law of the land until the
Occupation period, and, even though no longer so, it is still followed in a great many cases.

Japanese business firms, government bureaus, and many universities and schools are organized in ways reminiscent of this familial model; or their organization may be more closely related historically to feudal or lord- vassal principles. In such cases the employee and the employer, chief and underling, or teacher and pupil occupy positions which carry with them defined and ascribed rights and duties, in which the superior generally occupies a paternalistic and authoritarian role. The term sensei means teacher, or mentor, but its wide application to people outside of the teaching profession suggests its connotation of benevolent but stern authority and superiority. Likewise the term oyabun ("parent-status" or
"parent-surrogate"), while strictly appropriate only for certain types of economic groups, is often applied to any highly paternalistic superior.

concern for status

All this would imply, of course, very considerable preoccupation with matters of social status. It is necessary or at least desirable for every
Japanese to know his own status in the interaction situation, since it is in status that one finds the cues for reciprocal behavior. To put this in sociological terms, there exists a very close tie between status and role: the role behavior expected of one in a given status position is clearly defined and there are relatively few permitted alternatives or variations from the pattern (when alternatives are present, they, too, are often very clearly defined). Thus the behavior of a person of a given status in a social relationship, can constitute familiar and unmistakable cues for the appropriate behavior of a person of another status.

Concern with status is evidenced further by the incorporation into the
Japanese language of a multitude of forms expressing varying degrees of politeness, levels of formality and respect, and subservience or dominance.
This type of language dramatizes status differences between persons by the use of such devices as honorific suffixes, special verb endings, and differing pronouns. To mention only the most commonly used forms for designating the second person singular, there are anata, omae, kimi, kisama, and temai. The proper use of each of these forms depends upon the relative status of the speaker and the particular situation in which the conversation or interaction takes place. Status in language depends upon age, sex, and class differences, as well as on the degree of intimacy and the extent of formal obligation existing between those communicating.

relative permanence of status

Once status positions are clearly defined, the parties holding these statuses are expected to occupy them for very long periods—often throughout life. A superior, for example one's professor, retains strong symbolic hierarchical precedence throughout the life of both parties, even when the student has become a professional equal in productivity, rank, and pay.
Subtle changes in status of course occur, and we do not wish to make too sweeping a generalization. However, as compared with the fluid patterns typical of Western society, Japanese society-possesses considerably more orderly and predictable allocations of status—or at least the expectations of this.

behavioral reserve and discipline

A "tight" social organization based on concern with status and hierarchy is by necessity one in which social behavior tends to be governed more by norms, or public expectancies, and less by free or idiosyncratic- response to a given situation. At the same time, a system of this kind requires institutional outlets in the event that obligations, duties, status relationships, and the like, for one reason or another, may be unclear or not yet defined. The Japanese have utilized, for this purpose, the concept of enryo, loosely translatable as “hesitance” or "reserve." The development of this pattern in Japanese culture is of particular importance for our problem here.

The original meaning of enryo pertained to the behavior of the subordinate in hierarchical status relations. The subordinate was expected to show compliant obsequiousness toward the superior: he should hold his temper, check any aggressive response to frustration (and of course, bide his time). This pattern of behavior may be manifested by Japanese when they interact with persons of their own or any society whom they regard as superior in status. Whenever the presumption is that a superior person occupies the "alter" status, enryo is likely to be observed by "ego".

Now, as Japan entered the stage of industrialization, with its expanded opportunities for individual enterprise and mobility (a process still under way), social situations became more complicated, more ambiguous, and more violative of the traditional rules and behavioral prescriptions. Since at the same time the basic hierarchical, primary-group character of the norms prevailed, there emerged strong needs for adjustive behavior. Enryo became the escape-hatch: in the new ambiguity, behavioral reserve and noncommitment became the frequent alternative, and the Japanese manifested such withdrawn, unresponsive behavior in the event that a particular interpersonal situation lacked clear designation of the statuses of ego and alter. Much the same situation holds when the Japanese is overseas. Here, too, his behavior is frequently characterized by enryo— often concealing confusion and embarrassment over his ignorance of the social rules of the foreign society. Thus the "shyness" or reserved behavior often found in Japanese on the American campus can be due either to the fact that the Japanese views Americans, or certain Americans, as superior people; or to the fact that he is simply not sure how to behave in
American social situations, regardless of status. The rule goes, when status is unclear, it is safest to retreat into enryo. This form of response is most typical of persons socialized in prewar and wartime Japan; the postwar generation, many of whom have grown up in the more liberal atmosphere of the Occupation and after, are much more tolerant of ambiguity.

2. JAPANESE AND AMERICAN PATTERNS OF SOCIAL BEHAVIOR

We may now view these normative patterns from a comparative cultural perspective. A detailed description of the American norms will not be required, since it may be presumed that the reader has sufficient familiarity with them. We shall select those American rules of interpersonal behavior that are "opposites" to the Japanese patterns just described. In a later section we shall discuss cases of similarity.

There is among Americans a tendency toward an initial egalitarian response oil the part of "ego": two persons are presumed to be equal unless proven otherwise. (The Japanese norms contain an opposite premise: when status is vague, inequality is expected.) In practice this egalitarian principle in American interpersonal behavior leads to what the Japanese might perceive as fluidity and unpredictability of behavior-in interaction, and highly variable or at least less apparent concern for status. Things like wealth, public versus private situations, and a host of other features may all in the American case, influence the behavior of ego and alter in ways which are not subject to predicate codification, Allowance is made continually for subtle changes in roles of those interacting, with a strain toward equalization if hierarchical differences appear. Thus, while in social situations the Japanese may find it difficult to communicate unless status differences are clear, the American, in view of his egalitarian preference, may point to and actually experience status difference as a source of interpersonal tension and difficulty in communication. Thus the
Japanese may see the free flow of communication as enhanced by clear status understandings; the American may view it instead as requiring maximal intimacy and freedom of expression.

Finally, reserve or discipline is in some cases much less apparent in
American social behavior. Initially, outward display of feeling is encouraged, and' reserve may develop after status differences are recognized. Once again the Japanese may proceed on an approximately opposite principle: behavioral freedom and expressivity become a potentiality after statuses are clearly differentiated—especially when equality is achieved— but not before. Moreover, even when statuses are clear to the Japanese participants in social relations, interaction often continues to be hesitant and guarded. (Important institutionalized exceptions to the general rule of avoidance are found in the frank behavior tolerated in sake parties, behavior of the male guest and his geisha partner, and a few others.)

In American interpersonal behavior the patterns of tact, obsequiousness, and other forms of retiring behavior are seen continually, but they are often much more situational and idiosyncratic. Americans lack a concept with the generalized cultural meaning of enryo; reserve may be a useful form of behavior for some people, but not others, or in some situations; it may be associated with status differences, or it may not.
And when this reserve is associated with status positions (and in the presence of hierarchical patterns generally), Americans are likely to express attitudes of guilt or regret, or are likely to conceal the existence of such patterns by verbally reaffirming egalitarian principles.
Moreover, some American normative attitudes frown on "manipulative" tendencies; frankness, openness, and humility are valued highly, if not always observed. Quotations from interviews with student subjects
(sojourners and returnees) may serve to indicate the Japanese perspective on their own and the American patterns of interpersonal behavior.

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